How to Cancel Your Class Registration
We understand that sometimes plans change, and you may need to cancel registration for a class.
To cancel, click "My Programs" at the top of the registration page and enter your username/password to view classes that you have registered for. Find the class, click "Edit" and select "Cancel." On the following page, confirm your cancellation.
Cancel/Refund Policies
- We require that you cancel your registration three (3) or more days prior to the start of the class.
- Refunds are subject to a $10 service fee per class. Students may save a $10 service fee by electing to receive a refund in the form of a system credit. Once a student chooses to receive a system credit for a class, there will be no provision for future refunds.
- Refunds are not granted if they are received less than three (3) days prior to the start of class.
- Refunds are not provided for no-show attendance or for going to a wrong location.
- Refunds are not provided for missing a class meeting.
- Class enrollment is not transferable.
- Classes cancelled by College of Marin will be refunded in full. Refunds will be processed automatically. You will be notified via e-mail and do not need to submit a cancellation.
We cannot accept any requests for drops or refunds if they are received less than three (3) days prior to the start of the class. Community Education is a self-supporting program that does not receive any State or Federal funding. Therefore, all enrollments made after the three-day deadline are final, and we cannot issue refunds after this period. Thank you for your understanding.
Waitlists
If a class is full, an option will be provided to add to the waitlist for that class. The message "Waitlist Only" will display on the class listing. Add the class to your cart, and check out as you would when registering for a class. No payment will be due. If you have added to a class' waitlist, you are NOT an enrolled student in that class and are not authorized to attend.
If a space becomes available in the class, students will be contacted by email in the order that they added to the waitlist. The email will include a link to provide payment and complete registration within twelve (12) hours. After that time has passed, the option to register will be closed, and the next person on the waitlist will be contacted. If you miss this window, you may add yourself to the waitlist again.
Reference Documents
How to cancel a class registration in ACTIVE Network
How do waitlists work in ACTIVE Network?